Protocols and procedures for some service providers have been modified because of the public health emergency.  Fortunately, most essential agencies have adapted and continue to offer these vital services using safe practices.



The Newburyport Council On Aging works to protect and support the interests and rights of older and disabled adults.  We partner with agencies and organizations to monitor important legislation, programs, and access to services.


Health Insurance

SHINE (Health Insurance) Counseling for Massachusetts Residents

According to the SHINE website, the SHINE (Serving the Health Insurance Needs of Everyone) Program provides FREE unbiased health insurance counseling information and assistance to Massachusetts residents with Medicare, their caregivers and those approaching Medicare eligibility.  ​Statewide, there are more than 600 certified volunteer counselors trained to assist residents with Medicare.

​​To find a local counselor in a city or town near you click here.​​  Newburyport has three volunteer SHINE Counselors who offer weekday morning appointments several days per week; call (978) 462-0430 to schedule an appointment.  SHINE is administered by the Massachusetts Executive Office of Elders Affairs under a grant from the Administration for Community Living. The SHINE Program partners with Council on Aging, Elder and Disability Service providers, and other public and private community-based organizations.

SHINE Counselors are equipped to assist with applications for prescription drug programs, Medicare and Mass Health. The counselor also provides information about the benefits of health insurance programs and HMOs and can help older adults with their Medicare paperwork.

SHINE appointments are offered both in-person and over the phone.

Helpful Links Related to Health Insurance:


Housing Assistance

The Newburyport Council on Aging provides a handbook of information about senior housing facilities available in Newburyport. The handbook lists the facility addresses, contact information, and residency requirements. The COA staff will assist with completion of applications. 

Newburyport Housing Authority:  (978) 465-7216  OR

  • Sullivan Building:  25 Temple Street
    This eight-story brick high rise consists of 100 units (4 accessible) occupied by elderly and disabled households. The building is conveniently located in downtown Newburyport for residents to enjoy local shopping and strolling along the boardwalk situated on the Merrimack River. The eighth floor houses a spacious community room and deck for residents to enjoy the best view in town. 
  • Horton Terrace:  North Atkinson Street/Golden Drive/Simmons Drive
    Horton Terrace is located in Newburyport’s north end with 50 apartments (2 barrier-free) occupied by elderly/disabled households. The garden-style apartments are situated on a beautifully landscaped surrounding and are just ¼ mile from Newburyport’s two main shopping centers. Residents can enjoy planting flowers and the many social events scheduled by the Horton Terrace Tenant Council.

James Steam Mill:  1 Charles Street  (978) 465-5166

Heritage House32 Low Street  (978) 462-4039

YWCA Affordable Housing:  (978) 465-9922


Atria Merrimack Place: (Independent, Assisted Living, Memory Care):  85 Storey Avenue  (978) 361-0430


Sutton Home for Women7 Sewall St., Peabody, MA  (978) 531-0815

                                                         Women who can no longer live independently can enjoy the comforts of home and take advantages of services in this unique setting



Increasing Engagement/Reducing Social Isolation

The Newburyport Council on Aging offers a variety of in-person (both inside and out), hybrid, and virtual programs-fitness, wellness, support, cultural, educational, games, sports-to appeal to a broad audience.  There truly is something for everyone!

A list of current offerings can be found in our newsletter and in the COA Programming tab.

Contact Activities Director Mary Kelly with your inquiries related to programming, activities, and events:  (978) 462-0430