Department of Public Services

How to Report an Issue (non-emergency):

Call 978-465-4464 ext. 1701 or email

Please include the following:

  1. What is the issue?
  2. Where is the issue?
  3. Who is reporting the issue? (so in case we need to get more detail)
  4. When did you see the issue or when did it occur?

Street Lights

How to Request Action on a Street Light

Street Light LED Pilot Project

The Department of Public Services consists of three Divisions: Highway Division, Water Division, Sewer Division

DPS Division Responsibilities

Highway Division

  • Road and sidewalk maintenance
  • Storm drain maintenance
  • Street line painting & street sweeping
  • Snow and ice removal
  • Park maintenance
  • School grounds maintenance
  • City cemetery maintenance
  • Tree trimming & planting
  • City-wide trash clean up
  • 24 hour Emergency On-Call

Water Division

  • Operate Water Treatment Facility
  • Water main maintenance and repair
  • Installation of new water mains
  • 24 hour Emergency On-Call

Sewer Division

  • Operate Waste Water Treatment Facility
  • Maintain and operate Lift Stations
  • Maintain sewer mains
  • Installation of new sewer mains

Staff Contacts

Name Title Phone
Anthony J. Furnari Director (978) 465-4464 ext. 1702
Jamie Tuccolo Deputy Director (978) 465-4464 ext. 1703
Julie Spurr Knight Business Manager (978) 465-4464 ext. 1712
Jon-Eric White, PE City Engineer (978) 465-4464 ext. 1710